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How to integrate a CRM system with social media channels to improve communication with customers Software Development

How to integrate a CRM system with social media channels to improve communication with customers

How to integrate a customer relationship management (CRM) system with social media channels to enhance customer communication and improve customer experience. The importance of this step is to better collect customer data, customize messages, and respond immediately to customer needs via social platforms, which contributes to building stronger relationships and increasing customer loyalty.

  • avatar Maeeen Team
  • Nov 07, 2024
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